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Last updated: 11 August 2026

Terms of Service

These Terms of Service ("Terms") form a legally binding agreement between Bkody Software ("Zinevu", "we", "our" or "us"), registered with the Dutch Chamber of Commerce under KVK number 71881832, and you or the entity you represent ("Customer" or "you"). By accessing or using the Zinevu SaaS platform and related services (the "Services"), you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

1. Services

Zinevu provides a cloud-based software platform for outdoor living dealers and manufacturers, including 3D product configuration, quoting, CRM, project management, planning, invoicing and related modules (the "Platform"). We may update, modify or discontinue features of the Platform at our discretion, provided we give reasonable notice of material changes that adversely affect your use.

2. Account registration

You must register for an account to use the Platform. You agree to provide accurate, current and complete information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect any unauthorised use of your account.

You may not share account credentials between users. Each named user must have their own login. We reserve the right to suspend accounts where we reasonably suspect credential sharing that exceeds your subscription tier.

3. Subscription and payment

3.1 Subscription plans

The Platform is offered on a subscription basis. Available plans, features and pricing are set out on our Pricing page. We reserve the right to change pricing upon 30 days' written notice to you. Continued use of the Services after the effective date of a price change constitutes acceptance.

3.2 Billing

Subscriptions are billed monthly or annually in advance, depending on the plan you choose. Payment is processed by our third-party payment processor (Stripe). By providing payment details, you authorise us to charge your payment method on each billing cycle.

3.3 Taxes

All prices are exclusive of VAT and other applicable taxes unless stated otherwise. You are responsible for all taxes applicable to your jurisdiction. Where we are required to collect VAT, it will be added to your invoice.

3.4 Late payment

If any payment is overdue by more than 14 days, we may suspend access to the Platform without further notice until the outstanding amount is paid. We reserve the right to charge statutory commercial interest (wettelijke handelsrente) on overdue amounts under Dutch law.

3.5 Free trials

We may offer a free trial period. At the end of the trial, your account will automatically convert to a paid subscription unless you cancel before the trial ends. No charge is made during the trial period.

3.6 Refunds

Subscription fees are non-refundable except where required by applicable law or expressly agreed in writing. If you cancel mid-billing-period, the Services remain available until the end of the current paid period.

4. Licence grant

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Platform during your subscription term solely for your internal business purposes.

5. Restrictions

You may not:

  • copy, modify, translate, adapt or create derivative works of the Platform or any part of it;
  • reverse engineer, decompile, disassemble or attempt to extract the source code of the Platform;
  • sell, resell, sublicense, rent, lease, lend or otherwise transfer access to the Platform to any third party;
  • use the Platform to build a competing product or service, or to benchmark or compare it with a competing product without our prior written consent;
  • use automated means (bots, scrapers, crawlers) to access or extract data from the Platform except via our published API and subject to our API terms;
  • use the Platform to transmit spam, malware, or any content that is unlawful, defamatory, fraudulent or infringes any third-party rights;
  • attempt to gain unauthorised access to any part of the Platform or related systems;
  • remove or obscure any proprietary notices or labels on the Platform.

6. Customer data

6.1 Ownership

You retain all ownership of and responsibility for the data you upload, submit or create within the Platform ("Customer Data"). You grant us a limited licence to process Customer Data solely to provide the Services.

6.2 Responsibility

You are solely responsible for ensuring that Customer Data complies with applicable law, including data protection law. You represent and warrant that you have all necessary rights, consents and permissions to upload Customer Data to the Platform.

6.3 Data processing

Where Customer Data contains personal data of your customers, you act as data controller and we act as data processor. Our Data Processing Agreement applies to such processing and is incorporated into these Terms by reference.

6.4 Data export and deletion

You may export Customer Data via the Platform's export tools at any time during your subscription. Within 30 days of termination, we will make Customer Data available for export upon request, after which we will delete it from our systems except where retention is required by law.

7. Intellectual property

The Platform, including all software, design, trademarks, content and documentation, is and remains the exclusive intellectual property of Bkody Software and its licensors. Nothing in these Terms transfers any ownership of intellectual property to you.

You grant us a royalty-free, worldwide licence to use aggregated, anonymised data derived from your use of the Platform solely to improve and develop our Services.

8. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information"). Neither party will disclose Confidential Information to third parties or use it for any purpose other than performing its obligations under these Terms, except as required by law.

This obligation does not apply to information that: (a) is or becomes publicly known through no breach of this clause; (b) was already known to the receiving party before disclosure; (c) is independently developed by the receiving party without use of the Confidential Information; or (d) is disclosed with the prior written consent of the disclosing party.

9. Availability and support

We aim to provide 99.5% monthly uptime for the Platform, excluding scheduled maintenance and circumstances beyond our reasonable control. Scheduled maintenance will be announced at least 24 hours in advance where practicable.

Support is provided via email at [email protected] during business hours (Monday to Friday, 09:00–17:00 CET, excluding Dutch public holidays).

10. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

  • NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM OR (B) €500.

These limitations apply to the fullest extent permitted by Dutch law and do not exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify, defend and hold harmless Bkody Software, its directors, employees and agents from and against any claims, damages, losses, costs and expenses (including reasonable legal fees) arising from: (a) your use of the Services in violation of these Terms; (b) Customer Data that infringes any third-party rights or violates applicable law; or (c) your violation of any applicable law or regulation.

13. Term and termination

13.1 Term

These Terms commence on the date you first accept them and continue for the duration of your subscription, renewing automatically at the end of each billing period unless cancelled.

13.2 Cancellation by you

You may cancel your subscription at any time through your account settings or by emailing [email protected]. Cancellation takes effect at the end of the current billing period.

13.3 Termination by us

We may suspend or terminate your access to the Services immediately if: (a) you materially breach these Terms and fail to cure within 14 days of written notice; (b) you fail to pay fees when due; (c) you become insolvent or subject to bankruptcy proceedings; or (d) we are required to do so by law.

13.4 Effect of termination

Upon termination, your licence to use the Services ends immediately. Clauses 6, 7, 8, 10, 11, 12 and 15 survive termination.

14. Changes to these Terms

We may update these Terms from time to time. We will provide at least 30 days' notice of material changes via email or in-app notification. Continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you may cancel your subscription before the effective date.

15. Governing law and disputes

These Terms are governed by the laws of the Netherlands. Any dispute arising from or in connection with these Terms that cannot be resolved by negotiation will be submitted to the exclusive jurisdiction of the competent court in Amsterdam, the Netherlands, unless mandatory consumer protection law in your country requires otherwise.

16. General

  • Entire agreement. These Terms, together with any order form and the Data Processing Agreement, constitute the entire agreement between the parties with respect to the Services and supersede all prior agreements.
  • Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
  • Waiver. Failure to enforce any right does not constitute a waiver.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger or acquisition.
  • Force majeure. Neither party is liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, pandemics, government actions or internet infrastructure failures.
  • Language. These Terms are written in English. In case of conflict with a translated version, the English version prevails.

17. Contact

Bkody Software (trading as Zinevu)
KVK: 71881832
Email: [email protected]